All sales calls, trouble tickets, and customer activities can be tracked and reported. Email campaigns and call automation tracking features are organized by Company and are made available to all other parts of the system.
Customize Support Issues with our custom fields
Assign issues to one or multiple team members
Track the cases so no customer issue falls through the cracks
Our support cases allowsyou to customize the statuses, priority definitions, types, and provide custom fields specific to the nature of the issues your Support, Customer Service, or Sales teams face. You may also relate support cases to companies, contacts, calls, events, or documents within your FreeCRM system. You can add notes to the issue as it progresses and associate all these information types in one convenient case!
Want everyone to sell smarter? Free CRM can help close deals faster and track everything. Companies of all sizes use Free CRM to help them every day.
Customer support cast management means making customers happy. Free CRM makes your reps happy, too, by keeping everyone up to date and closing more tickets faster.
Automate email campaigns with personalized messages that are highly targeted from the CRM and social media. Engage your customers as you never have and keep everything in one place.
Benefits of Cloud CRM are hassle-free installation, seamless access, ease of use, affordability, high-security levels, reliable operation, flexibility, enhanced compatibility, and more. Cloud CRM can be easily integrated with other applications or software, like email, and more.
Our CRM reporting tools make it possible for business leaders and other decision-makers to quickly and easily access the information that they need, exactly when they need it. FreeCRM has advantages that help to perfect the reporting process. Free CRM reporting tools offer complete and adequate reporting out of the box while giving customers the chance to customize reporting to fit their own unique needs better.