Privacy Policy

Information collection and use

Your data is 100% private. We do not use the data you put into the system for any purpose other than supporting your CRM. The data you input shall remain the sole property of those individuals and organizations that entered it. This data is never shared with outside organizations or third parties. In the event of acquisition, insolvency, change of ownership, or any change in corporate structure, we will always ensure that your data remains private and uncompromised.

What we collect

We collect personally identifiable information necessary to provide the service: name, email, phone, billing details, and the data you choose to store inside your CRM. We collect log and usage data to operate, secure, and improve the service.

How we use information

We use information to provide and improve the service, communicate with you, deliver support, secure the platform, and comply with legal obligations. We never sell personal data.

Sharing

We do not share or sell user information. We engage trusted subprocessors (such as our cloud and telephony providers) strictly to operate the service, under contracts requiring confidentiality and data protection.

Choices & corrections

You can access, correct, export, or delete your data at any time from inside the app, or by contacting privacy@freecrm.com.

Security

FreeCRM operates on Amazon AWS with industry-standard physical, network, and application security controls, encryption in transit and at rest, and 24/7/365 monitoring.

Contact

Questions or concerns? Email privacy@freecrm.com. We will respond within a reasonable timeframe.