The multi-channel CRM: email, voice & SMS

The CRM built for multi-channel sales teams

Reach every customer where they are — with email marketing, voice, and SMS built into one platform. No add-ons, no enterprise price tag.

  • Email marketing
  • Voice & calling
  • Two-way SMS
FreeCRM dashboard showing pipeline of deals and contact management

Trusted by 25,000+ growing teams

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Features

One CRM. Every channel your customers use.

Email marketing, voice, and SMS in one platform — so your team can reach prospects however they prefer.

Email marketing

Design campaigns, send broadcasts, and nurture leads with sequences — all from the same contact record.

Voice & calling

Click-to-call, call logging, and recording built right in. Incoming calls are included with programmable voicemail — connect your number and start conversations instantly.

Two-way SMS

Text leads and customers from the same inbox. Templates, scheduled sends, and full conversation history included.

Multi-channel sequences

Mix email, SMS, and calls in one cadence. Reach every prospect on the channel they actually respond to.

Unified analytics

Track opens, clicks, replies, connects, and conversions across every channel in one dashboard.

Automation

Auto-enroll leads into campaigns, rotate them between reps, and trigger follow-ups based on any signal.

Meeting scheduling

Share public booking links with multiple meeting types. Calendar sync keeps availability live, and video conferencing links are generated automatically for every meeting.

Integrations

Connect Google, Microsoft 365, DocuSign, QuickBooks, Zapier, and video conferencing with Zoom, Google Meet, and Zoho Meeting to keep your data in sync and automate workflows across the tools you already use.

AI-assisted CRM

Let AI draft email replies, suggest next steps, summarize conversations, and keep every deal moving — so your team spends less time writing and more time selling.

Results

Real outcomes for growing teams

FreeCRM helps companies close more deals, retain more customers, and operate more efficiently — with everything you need to power up your entire business.

Increase sales by 30%

Using FreeCRM can reap great rewards

Companies realize a 30% increase in sales using FreeCRM, and cut their time to close by as much as 50%. Drive revenue growth by streamlining your configure, price, and quote process, and easily manage subscriptions, invoices, and payments. A CRM can also automate tasks, documents, and support — so your team spends time on customers, not busywork.

-50%
Reduce close time
+30%
Sales

Grow your business

Sales, marketing, and service in one place

Find customers faster, win them over, and keep them happy with a CRM that connects every team. Easy-to-use marketing automation and customer service tools boost engagement and satisfaction. Manage leads, opportunities, and accounts, create custom dashboards and reports, deliver social and email support, and route requests to the right agent — all in one place.

+45%
Customer satisfaction
+44%
More leads

Grow faster with FreeCRM

A complete view of every customer

Know every contact in your key accounts with a complete view of activity history, key contacts, customer communications, and internal discussions. Centralize your data so you can manage the sales process, help customers faster, and market smarter. Segment your audience, slice and dice prospects, and convert more leads into sales.

+43%
Lead conversion
+44%
Sales productivity
Capabilities

Get started quickly with CRM software

FreeCRM offers a powerful suite of tools to help you acquire, retain, and delight customers. Manage your pipeline, accelerate close times, and track every interaction across your team — with enterprise-grade security and ongoing support so you can focus on growth.

Companies & contacts

Import data from CSV or Excel, or enter your contacts and leads directly. Customize the CRM for any business by adding unlimited custom fields. Contacts represent customers, vendors, and members — everyone you want to track. Group them into companies for B2B relationships, and get a real-time, 360-degree view of every customer across your entire team.

Dashboard & sales pipeline

Our deal tracking tool and pipeline dashboard give you a comprehensive view of every sales activity. Know where every customer is in the cycle, deal size, contact history, and competitor information so you can craft sharper messaging. Customize the dashboard to surface campaigns, schedules, task lists, and call queues in real time.

Marketing campaigns

Develop targeted campaigns based on customer profiles and history. Execute email campaigns around time-sensitive promotions with unlimited sending, and track performance in real time. Print, SMS, calling, and email campaigns are all included — plus a Promotions feature to track loyalty and reward your best customers.

Task & event tracking

Track tasks, issues, and sales so you get complete visibility into the time your team spends on every deal. Management gets the insight they need into quality, satisfaction, and responsiveness, and your team stays organized — closing business and resolving support tickets from beginning to end.

Calls & voice

FreeCRM has robust call tracking, scheduling, and automation features built right in — including incoming calls and programmable voicemail on every number. Most other CRMs lack powerful call scripting, follow-up, scheduling, and reporting — we include them along with detailed call center features so every conversation is logged and actionable.

Print & SMS texting

Run direct mail and mail merge campaigns with advanced Microsoft Word integration — create templates and execute mass mailings using your CRM data. Extend campaigns to SMS for promotions or group messages with full marketing campaign options.

Alerts & reminders

Get notified about meetings and events via email, SMS, or screen pop-ups. Set rules-based alerts when records are created, edited, or deleted. Task ticklers and calendar reminders keep managers, salespeople, and even external contacts up to date with the latest information.

Forms & surveys

Build questionnaires, surveys, and call scripts that your team can fill in directly — or distribute them to clients via a URL for customer feedback. Our form builder supports multi-page “Wizard Forms” that are easy to follow and complete.

Import & export

Bring data in from Excel, ACT, or even relational systems like Salesforce — our importer handles enterprise migrations, not just spreadsheets. Export to any file format and delimiter, anytime, so your data is always portable and under your control.

Reports

Powerful reporting lets you gauge the effectiveness of your sales process and how your team is closing the cycle. Run system-use reports to identify where extra training or customization would help your team work more efficiently.

Backup & security

Export complete snapshots of your data at any time. Professional customers get 1-click full backups — including the document repository — zipped into a single file. All data is encrypted in transit with TLS 1.3 and at rest with AES-256, hosted in SOC 2 Type II certified data centers.

Mobile iOS & Android

FreeCRM works great on phones and tablets out of the box, and our native iOS and Android apps put your data on the go. Sync mobile calendars and contacts, and access everything in the CRM from any device, anywhere.

Group calendar

Manage the daily, weekly, and monthly schedule of your team — meetings, calls, and customer activities. Set reminders, create tasks, attach files, associate calendar entries with contacts, and assign work to one or more co-workers.

Customers

Trusted by multi-channel sales teams

We replaced three tools — email marketing, dialer, and CRM — with FreeCRM. Our team now runs campaigns across email, SMS, and calls from one place.
Maya Chen
VP of Sales, Velocity
Multi-channel sequences changed everything. Mixing email, SMS, and a call in one cadence doubled our reply rate without adding headcount.
Daniel Okafor
Sales Director, Apex Solutions
We switched from HubSpot to FreeCRM and finally got email marketing, voice, and SMS in one platform — with zero integration costs.
Priya Raman
COO, Brightline
Verified claims

Security you can verify, not just adjectives

Hover any badge to see exactly what it means. No “military-grade” marketing — just the specific standards we’re held to.

Pricing

CRM software pricing

US phone numbers only $1.15/month · $0.01 per minute · $0.01 per SMS

Free

Free forever — the essentials to manage contacts, deals, and tasks.

$0/user/mo
  • Unlimited storage
  • Contacts & companies
  • Deals & tasks
  • Cases & calls
  • Calendar & docs
  • Reports
  • iOS & Android apps
  • No Support
Sign up free
Most popular

Pro

Full CRM power for growing sales teams.

$10/user/mo
  • Unlimited storage
  • Contacts & companies
  • Deals & tasks
  • Cases & calls
  • Calendar & docs
  • Reports
  • iOS & Android apps
  • Campaigns & forms
  • Email
  • Google Sync
  • QuickBooks
  • SMS
  • Voice calling
  • Credit card
  • Customer Support
Sign up

Enterprise

Advanced features for high-volume teams.

$25/user/mo
  • Unlimited storage
  • Contacts & companies
  • Deals & tasks
  • Cases & calls
  • Calendar & docs
  • Reports
  • iOS & Android apps
  • Campaigns & forms
  • Email
  • Google Sync
  • QuickBooks
  • SMS
  • Voice calling
  • Credit card
  • Customer Support
  • API access
Sign up
FAQ

Questions, answered

Email, voice, and SMS in one CRM.
Reach customers on every channel.

Join 25,000+ teams using FreeCRM for email marketing, voice, and SMS — all in one free, multi-channel platform.